Skills Development Training

FMCS mediators are available to provide training in the public, private, and federal sectors on conflict resolution and labor-management relations topics. Customized training programs can be delivered in person or remotely based on the needs of participants. Training modules are tailored to group requirements based on a needs assessment. Core training topics include:

Interest-Based Problem Solving
Steward/Supervisor Skills
Conflict Resolution
Contract Administration
Facilitation Skills
Labor Management Committees
Mediation Skills
Relationships By Objectives
Traditional Contract Negotiation
Collaborative Contract Negotiation
The Neuroscience of Conflict Resolution
Maximizing Mediation
Art of Inquiry
Mindfulness in Mediation: A Conflict Resolution Tool
The Art and Science of Dealing with Difficult People
The 6 Competencies of Outcome-Based Communication for Neutrals

To discuss individual or group training needs click here to locate a mediator in your area