The Office of National Projects designs and delivers professional conflict management and dispute resolution programs and services throughout all industries and employment sectors.  This includes the coordination of national-impact projects, including the agency’s public policy negotiated rulemaking (PPNR) services under the Negotiated Rule-Making Act and the Administrative Dispute Resolution Act.

National Projects Team members effectively engage with internal and external stakeholders to develop, implement, and improve national-impact projects and programming; partner with other mediators in all lines of service delivery; organize and facilitate mediator-working groups in industries and sectors of high demand and need for increased knowledge; and lead the agency in discovering new technologies to help FMCS employees perform more efficient and effective service delivery.

National Projects Service Areas

• Needs Assessment and Convening Services
• Systems Design for National Impact Programs and Projects
• Program and Project Management
• Academic and Institutional Partnerships
• Technology Innovations
• Facilitation of Public Policy Dialogues
• Facilitation of Negotiated Rulemaking

Contact Information

National Projects Team Email: NATS@fmcs.gov 

National Projects Manager: Michael Franczak-Phone Number-216-217-7384