Office of Congressional and Public Affairs

The Office of Congressional and Public Affairs, using a variety of communications platforms, provides internal and external information about the activities of the Service and acts as the public information voice for the agency in significant dispute cases, handling questions and information requests from the news media and issuing official statements from the Director. The director of public affairs also coordinates the agency’s communication with business and union customers, with members of Congress, and provides public information and communication skills training for field mediators.