What You Need to Know
To better serve our customers, FMCS launched a totally new arbitration software system on Monday, June 19, 2017. The new system is designed to be more user-friendly for customers and to offer more options, flexibility, and more efficient service. With a step-by-step guide, learning how to use the new FMCS software interface should be quick and easy, and FMCS staff is available to help at every phase. As a first step, customers are asked to complete a simple, one-time registration before making their first panel request following the June 19 launch. Detailed instructions are on the arbitration panel request page. If you have questions at any stage, please contact us at firstname.lastname@example.org.