Instructors: Commissioners Laura Poppendeck & Vanessa Bullock
Date: August 5-9, 2019
Time: Monday – Thursday: 8:30 am – 5:00 pm and Friday : 8:30 am -1:00 pm
Cost: $1300.00 – Early bird $1200.00 if registered by July 5, 2019
If you are paying by check please mail check to:
FMCS Institute
One Independence Square
250 E St, SW
Washington, DC 20427
Location:
FMCS Institute
One Independence Square
250 E St, SW
Washington, DC 20427
Topic:
Dealing effectively with conflict in the workplace has become a critical function in public and private organizations. Employers and employees are increasingly turning towards mediation to avoid costly and time-consuming litigation. Mediation has successfully applied to many types of workplace disputes, including grievances, EEO complaints, superior / subordinate problems, and peer conflicts.
This workshop focuses on the mediation process and skills required to be successful. Facilitating difficult conversations, creative problem-solving, interpersonal negotiations and communication will be covered. The course will not include substantive or statutory issues.
Highly interactive, with specially designed role-plays reflecting a variety of workplace conflicts, Mediation Skills for the Workplace, prepares your organization for collaborative problem-solving.
Topics Include:
Understanding negotiations in the mediation
Introduction to mediation fundamentals: protocols, caucuses and side-bars
Tools and techniques of mediation
Ethical considerations in workplace mediation
Defining different mediation styles: directive / evaluative and facilitative
Upon successful completion of this course, participants will receive an FMCS Certificate of Training. Please note, the FMCS does not provide any type of Mediator Certification for this course.
This class will be limited to the first 25 participants.
The Institute will enforce the following cancellation policy: Cancellations received more than 7 days in advance will be refunded the full amount less a $50.00 processing fee. No-shows and cancellations received less than 7 days before the seminar date are not eligible for a refund. Substitutions may be made at any time.
SHRM Credits:
The Society for Human Resource Management (SHRM) has approved the FMCS Institute to join their Recertification Provider network. The FMCS Institute now awards SHRM Professional Development Credits (PDCs) for individuals seeking to recertify for SHRM-CP and SHRM-SCP certificates. Contact the Institute at fmcs_institute@fmcs.gov for more information
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Mediation Skills
08/05/2019 - 08/09/2019
8:30 AM - 5:00 PM