Mediation Skills for the Workplace - Washington, DC
March 10-14, 2014
FMCS National Office Training Center
2100 K Street NW
Washington, DC 20427
Monday - Thursday - 8:30 am - 5:00 pm
Friday - 8:30 am - 1:00 pm
Expect some evening homework
1100.00 Early Bird has been extended thru February 28th, 2014 !
Course Registration Fee: $1200.00 - This class will be limited to the first 20 registrants.
Dealing effectively with conflict in the workplace has become a critical function in public and private organizations. Employers and employees are increasingly turning towards mediation to avoid costly and time-consuming litigation. Mediation has successfully applied to many types of workplace disputes, including grievances, EEO complaints, superior / subordinate problems, and peer conflicts.
This workshop focuses on the mediation process and skills required to be successful. Facilitating difficult conversations, creative problem-solving, interpersonal negotiations and communication will be covered. The course will not include substantive or statutory issues.
Highly interactive, with specially designed role-plays reflecting a variety of workplace conflicts, Mediation Skills for the Workplace, prepares your organization for collaborative problem-solving.
Upon successful completion of this course, participants will receive an FMCS Certificate of Training.
Carolyn Brommer- FMCS Commissioner, Independence, OH
Peter Donatello - FMCS Commissioner, Iselin, NJ
FMCS Institute for Conflict Management (206) 553-2773.