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 What We Do / Relationship Development & Training / Alternative Bargaining Processes / Alternative Dispute Resolution
  Alternative Dispute Resolution Services

Conflict Resolution & ADR Services for Government


The Federal Mediation and Conciliation Service (FMCS) provides professional services to a wide range of federal, state, and local government agencies to resolve disputes, design conflict management systems, build capacity for constructive conflict management, and strengthen inter-agency and public-private cooperation.  In offering these services, FMCS draws on over more than six decades of experience in conflict management and alternative dispute resolution (ADR) services, including negotiation, mediation, convening, facilitation, training, and systems design. 



What Conflict Resolution & ADR Services Are Available?


Employment Mediation


FMCS mediates workplace or employment disputes for federal and state agencies.  The majority of employment disputes arise from equal employment opportunity discrimination (EEO), personnel issues, union grievances, and workplace dispute mediation.  FMCS accepts individual and multi-party conflicts for mediation and facilitation.   


Training for All Employee Levels


FMCS designs and conducts a wide range of customized training in negotiation, mediation, conflict management, interagency cooperation, and other areas to build individual skills and improve workplace relationships.  FMCS also provides mentoring, coaching, and consulting services to complement training programs.


Systems Design


FMCS provides professional conflict resolution specialists who work with agencies to design conflict prevention and resolution systems, and build capacity for constructive conflict management systems.  Systems design may include an initial assessment, development, design, training, delivery, and program management follow-up.


Interagency Cooperation & Collaboration


FMCS provides a wide range of services including consultation, convening, facilitation, and training to help other agencies address emerging challenges in interagency and public-private cooperation.  Such initiatives may involve participants from within a single agency and/or multi-agency cooperation and collaboration efforts.  FMCS may work with an agency to develop a strategic intervention for a specific employee group and this may include a workplace staff retreat and/or strategic planning facilitation services.


Regulatory Negotiations and Public Policy Dialogues


FMCS convenes and facilitates regulatory negotiations and public policy dialogues in which federal agencies work with a wide array of public and private stakeholders to draft proposed regulations and build consensus on public policies.


Who Can Use FMCS Services?


FMCS’ government services are available to federal, state, and local government agencies across the country.  To provide customized, local services, FMCS has field offices in over fifty cities throughout the United States.  A partial list of governmental institutions with which we have worked with includes: 

  • Department of Homeland Security
  • Department of Transportation
  • Department of Agriculture
  • Department of Education
  • Department of Housing and Urban Development
  • Department of the Interior
  • Department of Commerce, U.S. Census Bureau
  • Department of Veterans Affairs
  • EEOC
  • Internal Revenue Service
  • Federal Bureau of Investigation
  • Administrative Court Services
  • United States Postal Service
  • Office Of Special Counsel
  • Center for Medicare & Medicaid Services
  • Department of Defense
  • Department of State
  • U.S. Agency for International Development
  • Health & Human Services 

For a downloadable brochure on FMCS ADR services for government, please click here