| Contact us at: (202) 606-5111; or e-mail at arbitration@fmcs.gov Fax: (202) 606-3749
The Office of Arbitration Services maintains a Roster of approximately 1,400 arbitrators qualified to hear and decide disputes over the interpretation or application of collective bargaining agreements; provides the parties involved in collective bargaining agreements with lists and panels of experienced arbitrators; and appoints arbitrators following their selection by the involved parties.
During FY 2012, the Office of Arbitration Services processed 13,539 requests for arbitration panels from labor and management customers nationwide. Arbitrators on the FMCS Roster heard and decided 1,976 labor arbitration cases. 75% of all cases decided involved the private sector. 13% were federal sector cases and 22% from the public sector. Discharge or other disciplinary actions accounted for 55% of all cases arbitrated in FY 2012.
According to FMCS statistics, the average dollar amounts for each arbitration case during FY 2012 are as follows:
| Per Diem Rate |
$ 1,006.12 |
| Fee |
4,576.06 |
| Expenses |
388.85 |
| Total Charge |
$4,964.91 |
FMCS statistics show the following as average days based on all awards rendered in FY 2012:
| Hearing Time |
1.13 |
| Travel Time |
.92 |
| Study Time |
2.37 |
| Total Time |
4.42 |
Additional statistics can be found on the Arbitration page of this site.
FMCS Arbitration Services Staff
Vella M. Traynham, Director (202) 606-5111 vtraynham@fmcs.gov
Annette Glaspie, Secretary (202) 606-5111 aglaspie@fmcs.gov
Karen Pierce, Supervisor, Arbitration Services and Notice Processing (202) 606-5499. Supervises the work of the Case Administrators and Notice Processing Technicians, including resolving complaints from customers regarding FMCS panels. Manages the verification process for credit card billings. E-mail: kpierce@fmcs.gov
Shakima Wright, Arbitration Assistant (202) 606-5329. Responds to requests for permanent panels and direct appointments. Handles complaints from parties regarding scheduling. Responds to parties regarding payments owed to arbitrators. Processes the annual arbitrator listing fees. Responsible for case work from the states of Michigan, New York, Ohio, Oregon, Washington, Wisconsin. Email: swright@fmcs.gov
Peggie J. Shoulders, Roster Administrator (202) 606-5138. Prepares paperwork to place arbitrators on the FMCS Roster. Updates biographical sketches of arbitrators, including requests for fee increases and address changes. E-mail: pshoulders@fmcs.gov
Case Administration
Case Administrators are responsible for processing arbitration panels. They are assigned specific states for issuing arbitration panels. Please contact the Case Administrator assigned to the state in which the dispute is located if you have any questions regarding an arbitration panel.
Margaret Hammonds (202) 606-5128. Responsible for Alabama, Arkansas, Colorado, Florida, Georgia, Indiana, Minnesota, Tennessee, Texas, Virginia. E-mail: mhammonds@fmcs.gov
Keith Johnson (202) 606-5118. Responsible for Alaska, Iowa, Mississippi, Missouri, North Carolina, South Carolina, Utah, Vermont. Email: kjohnson@fmcs.gov
Jerome Sherman (202) 606-5446. Responsible for Delaware, Hawaii, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New Mexico, Oklahoma, Pennsylvania, Puerto Rico, Rhode Island. Email: jsherman@fmcs.gov
Suzanne Nichter (202) 606-5129. Responsible for Connecticut, Idaho, Kansas, Kentucky, Louisiana, Montana, North Dakota, South Dakota, Wyoming. Email: snichter@fmcs.gov
LaKisha Stuart (202) 606-5110. Responsible for Arizona, California, District of Columbia, Illinois, Kentucky, Missouri, Nebraska, Nevada, U.S. Virgin Islands, West Virginia. E-mail: lstuart@fmcs.gov
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